Delivery Info

Please give us 1-2 days to process your order after payment, we target to ship items within 3 working days. Please be mindful during busy periods such as christmas that this may be delayed by a day or two, but if you don’t receive a dispatch email within 5 working days, please don’t hesitate to get in touch!

We post all orders to the Singapore SmartPac Tracked at SGD3.50 (delivery duration 3-4 working days). You’ll receive a tracking number with your dispatch email letting you follow your parcels progress!

Return and Exchange Policy

Due to hygiene reasons, earrings are strictly non-exchangeable and non-returnable. 

Terms and Conditions

The earring post is made of rhodium while hooks are gold/silver coated copper. For those with sensitive skin, please buy at your own discretion - check with medical professionals before purchasing. (All earring hardware is sourced from Japan)

 

We are not liable for any reactions. (Especially for people with sensitive skin) Please seek advise from medical professionals. 

 

All images and content on the website solely belongs to Ears of a Fox and it's contributors.  
 

The use of this website means you agree to all the terms and conditions set by Ears of a Fox.
 

The cost of the delivery is stated on the website and will be covered by the customer, only registered mail is available.

 

Only when payment is made will your purchase be confirmed

 

Bounced parcel that are unclaimed after 2 weeks will be property of EOAF and no compensation will be offered

FAQ

How are my earrings made?

All of our pieces are completely handmade from Polymer Clay, studs are made of stainless steel while hooks are coated aloy. Most colours are hand blended, to make our signature colours just right. All patterns are made by inlaying the clay to create our abstracted shapes, they’re then baked and then sanded and varnished by the same two hands!

Do you do custom orders?

Yes! Send an email and a photo inspiration to earsofafox@gmail.com with as much detail as you can regarding what you’d like us to make. Get in touch!

How to best care for my earrings?

To ensure maximum lifespan of your earrings please be mindful that they are made of clay and make an effort to take good care of them.

You can do this by:

  • Taking them out during sleep/showering/bathing/swimming

  • Storing them in their Ears of a Fox linen pouch you received them in. For travelling, any safe box will do!

  • Cleaning them with damp cotton wool (only the clay parts)

Customer Care

Should you encounter any problems, contact us at earsofafox@gmail.com and we will reply you within 1-3 working day. 

Payment Methods

- Credit/Debit Card

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